Year: 2010

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eMusic insults customers by calling them stupid

I’ve received an email from eMusic with a change of the payment plans. It contains the following:

Starting in November all individual tracks will be priced at €0.49 instead of 1 credit, and albums will be priced as the sum of the individual tracks. Rest assured, your monthly payments will not change and you will still be able to download the same number of tracks available today, if not more, depending upon your current plan.

I’ve just sent the following customer request to eMusic:

I just received an email claiming «all individual tracks will be priced at €0.49 instead of 1 credit, and albums will be priced as the sum of the individual tracks. Rest assured, your monthly payments will not change and you will still be able to download the same number of tracks available today, if not more, depending upon your current plan.»

I feel offended that you consider me so stupid I can’t make a simple division. My subscription is 16.99€ for 65 download credits making each track cost about 26¢.

What you are doing is almost doubling the cost, reducing my downloads in half.

Please fix this, or I will cancel my subscription.

Now I wait for their reply.

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Identi.ca Updates for 2010-10-08

  • ♺ @gijs: open source services provider appeal procurement case in Swiss http://ur1.ca/208×4 #
  • @brunomiguel vi num rodapé do telejornal que a ANF dizia que o estado ia arrecadar mais 300 milhões com o aumento dos medicamentos. #
  • @brunomiguel as compras foi do PR que mandamos há uns dias. #
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Identi.ca Updates for 2010-10-07

  • Em 5 compras a AP portuguesa ofereceu à Microsoft mais de 1/3 do aumento dos medicamentos segundo a ANF. Lindo serviço público. #
  • Ou melhor; em 5 compras a AP portuguesa ofereceu à Microsoft mais de 1/3 do aumento dos medicamentos segundo a ANF. RICO serviço público. #
  • @rclayton Not really, because I have zero confidence in MCP. It isn’t even valid in Portugal. #
  • ♺ @jwildeboer: via @evan “Status.Net Finds Twitter’s Missing Business Model « Wild Webmink” — http://webmink.com/2010/10/06/... #statusnet #
  • «The result? Status.Net already has a corporate penetration that should be making Twitter’s management drool with envy» http://bit.ly/cwScO6 #
  • ♺ @caostheory: Ubuntu 10.10 Desktop and Netbook Editions will also be available for download on 10/10/10. http://bit.ly/ca0vGz < #numerology #
  • ♺ @glynmoody: RT @DaHammerstein #ACTA EU Devigne: Without secrecy no trade agreement can be successful >>confusing trade agreements with war #
  • @carlopiana a bit and lied (follow the discussion thread he refers to, and see how I started looking into sparkelshare…). #
  • @jwildeboer what, they’re not bound by some sort of contract? 🙂 #
  • @bkuhn In my experience, @dobey is not oriented towards an honest discussion (as others like @lefty). #
  • @lefty Just spreading the common advice towards trolling. #
  • @reality lol #
  • I wonder how to explain some people they’re being mostly ignored without mostly breaking the “ignore” part. #
  • @dobey Your disregard for people you’ve harassed in the past is duly noted, don’t worry. #
  • ♺ @glynmoody: ASCAP Tells Artists It’s Cutting Payments As It Brags To Press How Much More Money It’s Collecting – http://bit.ly/amGQt3 nice #
  • @reality could you be suffering from slowloris? #
  • @reality good. #Apache guys should really do something to permanently fix Slowloris with 2.2.x (at least). #
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Identi.ca Updates for 2010-10-06

  • Internet Explorer Drops Below 50% Market Share Worldwide http://rww.to/brCgFF 2nd biggest wit 31.5% is Firefox #
  • @rclayton oh shit! Glad I replaced libxml2 with cJSON in !elmdentica… is there a nice replacement for libxml2? #
  • @rclayton Wouldn’t it be enough to merely not use XmlTextReader in libxml2? #
  • ♺ @jwildeboer: And here some info on how #LibreOffice is doing after just one week: http://www.italovignoli.org/?p=638 #impressed #
  • Funny geek joke I just read: «A pizza with radius ‘z’ and thickness ‘a’ has the volume pi*z*z*a» #
  • ♺ @glynmoody: Council of Europe Commits To Network Neutrality On The Internet – http://bit.ly/bZREyV v. nice #netneutrality, via @jmcesteves #
  • @gbraad Will need to get a nanny, but I’m expecting to go as well! #
  • @gbraad yeah, it’s a cutie 🙂 #
  • ♺ @bkuhn: “I told you so” moment has come & gone. Microsoft is regularly shaking down companies over #swpats. http://ur1.ca/1zllm #
  • ♺ @laurelrusswurm: “Sue everybody. Take their homes, their cars. Don’t let anybody cross that line.”~GeneSimmons KISS http://ur1.ca/1zm4y #
  • @clacke yes, I know. but if you base stuff on *known* offender’s patented stuff, then you’re stupid. #
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Identi.ca Updates for 2010-10-05

  • Portugal em 11.º lugar no ranking de países onde é a maior corrupção na advocacia http://bit.ly/cmQWCF #
  • A SIC diz q comemora 18 anos de emissão livre e independente, mas não esclarece de que influências. #ambiguidade por omissão! #
  • @hbons I may be interested into helping with a C port, if nobody beats me to it. I’ll have to investigate how #sparkleshare works. #
  • @rclayton I’ll definitly not be using Qt, but what does libxml2 have to do with MCP? It’s not based on Microsoft tech… #
  • @hbons Is my understanding correct in viewing Sparkleshare as a simplified git client? #
  • ♺ @arnebab: Join the campaign “We are more than 1%”, showing how many users !GNU #Linux has – http://2tu.us/2qo2 #
  • ♺ @rms: Urgent: Be a Face Against ACTA http://ur1.ca/1zcjm #